Help at home, from people who live here too.

In-home personal care for adults and seniors across Cuyahoga County, so the people you love can stay safe and comfortable where they want to be.

Serving Cleveland and all of Cuyahoga County

Ohio Medicaid waiver, managed care plans, and private pay

A free call to talk through your situation, with no obligation

Talk to our Cleveland team

216-415-5033

Request a free call

Tell us a little and we’ll call you back. No medical details needed.

Help at home, from people who live here too.

In-home personal care for adults and seniors across Cuyahoga County, so the people you love can stay safe and comfortable where they want to be.

Serving Cleveland and all of Cuyahoga County

Ohio Medicaid waiver, managed care plans, and private pay

A free call to talk through your situation, with no obligation

Talk to our Cleveland team

216-415-5033

Request a free call

Tell us a little and we’ll call you back. No medical details needed.

Everyday help, at home

Everyday help, at home

A trained caregiver comes to the home on a schedule that fits your family, and helps with the tasks that have become hard to manage alone.

A trained caregiver comes to the home on a schedule that fits your family, and helps with the tasks that have become hard to manage alone.

Bathing & Grooming

Showering, dressing, oral care, and getting ready for the day.

Showering, dressing, oral care, and getting ready for the day.

Meals & Snacks

Planning and preparing meals, and help with eating when needed.

Meals & Snacks

Planning and preparing meals, and help with eating when needed.

Errands & Routines

Reminders, shopping, and keeping the

day on track.

Errands & Routines

Reminders, shopping, and keeping the

day on track.

Light Housekeeping

Laundry, tidying, and keeping living spaces clean and safe.

Laundry, tidying, and keeping living spaces clean and safe.

Moving around safely

Moving around safely

Help getting in and out of bed, walking, and preventing falls.

Help getting in and out of bed, walking, and preventing falls.

Company

Conversation and a familiar face, so no one spends the day alone.

Company

Conversation and a familiar face, so no one spends the day alone.

Looking for nursing or therapy? We provide personal care, not skilled medical services. If you need a nurse or a therapist, tell us when we call and we’ll point you in the right direction.

Looking for nursing or therapy? We provide personal care, not skilled medical services. If you need a nurse or a therapist, tell us when we call and we’ll point you in the right direction.

How getting started works

How getting started works

1

We talk

A free phone call about what’s going on, what help is needed, and how care would be paid for.

2

We plan together

We check coverage, then build a care schedule around your family’s routines and preferences.

3

Care begins

We match a caregiver and stay in touch so the plan keeps working as needs change.

We match a caregiver and stay in touch so the plan keeps working as needs change.

Paying for care

Paying for care

Many families qualify for help they don’t know about. On your first call we’ll go over what you have and check coverage for you.

Not sure what you qualify for? That’s normal. Choose “Not sure yet” on the form and we’ll help sort it out.

Many families qualify for help they don’t know about. On your first call we’ll go over what you have and check coverage for you.

Not sure what you qualify for? That’s normal. Choose “Not sure yet” on the form and we’ll help sort it out.

Ohio Medicaid waiver programs

Including DODD waivers

Care Source

Medicaid plan

Molina Healthcare

Medicaid plan

Anthem

Medicaid plan

Buckeye Health Plan

Medicaid plan

Private pay

Ask us about rates

A Cleveland team, on Euclid Avenue

A Cleveland team, on Euclid Avenue

When you call, you reach our local office, not a national call center. Our caregivers live in and around Cleveland and serve families across Cuyahoga County.

When you call, you reach our local office, not a national call center. Our caregivers live in and around Cleveland and serve families across Cuyahoga County.

CALL

216-415-5033

216-415-5033

EMAIL

admissions@encorehomehealth.com

admissions@encorehomehealth.com

ADDRESS

7963 Euclid Ave, Cleveland, OH 44103

7963 Euclid Ave, Cleveland, OH 44103

Common questions

Common questions

Have another question? Email us at info@encorecare.org

What area do you serve?

We currently serve Cleveland and all of Cuyahoga County. If you’re outside the county, call us anyway and we’ll tell you honestly whether we can help.

What area do you serve?

We currently serve Cleveland and all of Cuyahoga County. If you’re outside the county, call us anyway and we’ll tell you honestly whether we can help.

What does care cost?

It depends on how care is paid for. If you’re on an Ohio Medicaid waiver or a Medicaid managed care plan, covered services are billed to the program. For private pay, we’ll walk you through rates on the first call.

What does care cost?

It depends on how care is paid for. If you’re on an Ohio Medicaid waiver or a Medicaid managed care plan, covered services are billed to the program. For private pay, we’ll walk you through rates on the first call.

How many hours of care can we get?

For Medicaid-funded care, hours are set by your approved service plan. For private pay, we’ll build a schedule around what you need.

How many hours of care can we get?

For Medicaid-funded care, hours are set by your approved service plan. For private pay, we’ll build a schedule around what you need.

Can we meet the caregiver first?

Yes. We’ll introduce your caregiver before care starts, and if the fit isn’t right, tell us and we’ll work to find a better match.

Can we meet the caregiver first?

Yes. We’ll introduce your caregiver before care starts, and if the fit isn’t right, tell us and we’ll work to find a better match.

Do you provide nursing or medical care?

No. We provide personal care: help with daily activities like bathing, dressing, meals, and getting around safely. If you need skilled nursing or therapy, we’ll help point you to the right kind of provider.

Do you provide nursing or medical care?

No. We provide personal care: help with daily activities like bathing, dressing, meals, and getting around safely. If you need skilled nursing or therapy, we’ll help point you to the right kind of provider.

Let’s talk about what would help at home.

Let’s talk about what would help at home.

One phone call, no obligation. We’ll listen, answer questions, and help you understand your options.

One phone call, no obligation. We’ll listen, answer questions, and help you understand your options.

© Copyright 2026. Encore Care. All Rights Reserved.

© Copyright 2026. Encore Care. All Rights Reserved.

© Copyright 2026. Encore Care. All Rights Reserved.