Effective Date: December 17, 2025
Commitment to Accessibility: ("Agency") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users and comply with the Americans with Disabilities Act (ADA) and other applicable laws.
Accessibility Standards. Our website strives to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features. Our website implements various accessibility features, including but not limited to:
Text alternatives for non-text content
Captions and other alternatives for multimedia
Content that can be presented in different ways without losing information
Functionality that is accessible by keyboard
Sufficient time for users to read and use content
Content that does not cause seizures or physical reactions
Navigable content that helps users navigate and find content
Readable and understandable text content
Predictable web pages that operate in predictable ways
Input assistance to help users avoid and correct mistakes
Assistive Technology Compatibility. Our website is designed to be compatible with common assistive technologies and browsers used by people with disabilities, including but not limited to:
Screen readers
Text enlargement software
Voice recognition software
Alternative keyboard devices
Closed captioning for video content
Limitations and Known Issues. While we strive to ensure that our website is accessible to all users, some content may not yet be fully accessible. We are actively working to identify and address any existing barriers. Are there any accessibility issues?
Third-Party Content. Our website may contain links to third-party websites or content that is not within our control. We cannot guarantee the accessibility of third-party content, but we encourage our partners and vendors to adopt accessible design practices.
Continuous Improvement. We are committed to ongoing accessibility improvements. Our website undergoes periodic testing and reviews to identify and address accessibility barriers. We welcome your feedback on the accessibility of this website.
Feedback and Assistance. If you encounter any accessibility barriers on our website or need assistance accessing any information or functionality, please contact us using any of the following methods:
Phone: +1-800-395-9420
Email: info@encorecare.org
Online Form: [LINK TO CONTACT FORM]
We will make all reasonable efforts to address your concerns and provide the information you seek through an alternate, accessible method.
Governing Law. This Accessibility Statement and all matters relating to accessibility of our website shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising under or relating to this statement shall be resolved exclusively in the federal or state courts located in Broward County, Florida.
10. Modifications to This Statement. We reserve the right to modify this Accessibility Statement at any time. Any changes will be posted on this page with a revised effective date. We encourage users to periodically review this statement to stay informed about our accessibility efforts.
