Your care is our commitment

Your care is our commitment

Encore Care was founded on a simple belief

Encore Care was founded on a simple belief

Everyone deserves to age with dignity in their own home, and the people who provide that care deserve to build wealth through their work.

Everyone deserves to age with dignity in their own home, and the people who provide that care deserve to build wealth through their work.

Our vision

Our vision

We saw a healthcare system where families

paid enormous sums for institutional care while caregivers struggled financially despite their essential work.


Our solution brings together the best of both

worlds professional healthcare delivery with innovative compensation that builds long-term financial security for our team.

We saw a healthcare system where families

paid enormous sums for institutional care while caregivers struggled financially despite their essential work.


Our solution brings together the best of both

worlds professional healthcare delivery with innovative compensation that builds long-term financial security for our team.

Our mission

Our mission

To transform home healthcare by providing families with affordable, personalized care while empowering caregivers to build generational wealth through their dedication to caring for others.

To transform home healthcare by providing families with affordable, personalized care while empowering caregivers to build generational wealth through their dedication to caring for others.

Our values

Our values

Your care Is our commitment

Your care Is our commitment

Every decision we make is guided by what's best for the people receiving care and the people providing it.

Every decision we make is guided by what's best for the people receiving care and the people providing it.

Innovation serves people

Innovation serves people

We use cutting-edge technology and financial tools not because they're new, but because they make life better for families and caregivers.

We use cutting-edge technology and financial tools not because they're new, but because they make life better for families and caregivers.

Family matters

Family matters

We believe the strongest care relationships often exist within families, and we're proud to professionalize and support those natural bonds.

We believe the strongest care relationships often exist within families, and we're proud to professionalize and support those natural bonds.

Transparency and trust

Transparency and trust

Families trust us with their most precious relationships, and caregivers trust us with their financial futures. We earn that trust through complete transparency.

Families trust us with their most precious relationships, and caregivers trust us with their financial futures. We earn that trust through complete transparency.

Leadership team

Leadership team

Dr. Felicia Shaffer

Dr. Felicia Shaffer

CEO, Co-founder

CEO, Co-founder

Read Bio

Read Bio

Dawn Neiman, RN, BSN

Dawn Neiman, RN, BSN

CNO & COO, Co-founder

CNO & COO, Co-founder

Read Bio

Read Bio

Phillip Keller

Phillip Keller

CFO, Co-founder

CFO, Co-founder

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Read Bio

Charles J. Meyer

Charles J. Meyer

CCO, Co-founder

CCO, Co-founder

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Read Bio

Laura Borrero

Laura Borrero

Sr. Biller, Co-founder

Sr. Biller, Co-founder

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Read Bio

Jillian Rauchfleisch

Jillian Rauchfleisch

Director of Mid-West Sales Operations, Co-founder

Director of Mid-West Sales Operations, Co-founder

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Read Bio

Gavin Elliot

Gavin Elliot

Chief Legal Counsel, Co-founder

Chief Legal Counsel, Co-founder

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Read Bio

Coming Soon

Coming Soon

President, Co-founder

President, Co-founder

Coming Soon

Coming Soon

Chief Medical Officer

Chief Medical Officer

Geographic expansion

Geographic expansion

Expansion planned to over 40 states by 2028. Our growth strategy prioritizes markets with strong Medicaid waiver programs and underserved populations.

Expansion planned to over 40 states by 2028. Our growth strategy prioritizes markets with strong Medicaid waiver programs and underserved populations.

Contact us

+1-844-944-0973

info@encorecare.org

info@encorecare.org

Mon-Fri, 8am -10pm ET

Mon-Fri, 8am -10pm ET

Your care is our commitment

Your care is our commitment

Your care is our commitment

© Copyright 2026. Encore Care. All Rights Reserved.

© Copyright 2026. Encore Care. All Rights Reserved.

© Copyright 2026. Encore Care. All Rights Reserved.