Your care is our commitment
Your care is our commitment
Encore Care was founded on a simple belief
Encore Care was founded on a simple belief
Everyone deserves to age with dignity in their own home, and the people who provide that care deserve to build wealth through their work.
Everyone deserves to age with dignity in their own home, and the people who provide that care deserve to build wealth through their work.
Our vision
Our vision
We saw a healthcare system where families
paid enormous sums for institutional care while caregivers struggled financially despite their essential work.
Our solution brings together the best of both
worlds professional healthcare delivery with innovative compensation that builds long-term financial security for our team.
We saw a healthcare system where families
paid enormous sums for institutional care while caregivers struggled financially despite their essential work.
Our solution brings together the best of both
worlds professional healthcare delivery with innovative compensation that builds long-term financial security for our team.
Our mission
Our mission
To transform home healthcare by providing families with affordable, personalized care while empowering caregivers to build generational wealth through their dedication to caring for others.
To transform home healthcare by providing families with affordable, personalized care while empowering caregivers to build generational wealth through their dedication to caring for others.
Our values
Our values
Your care Is our commitment
Your care Is our commitment
Every decision we make is guided by what's best for the people receiving care and the people providing it.
Every decision we make is guided by what's best for the people receiving care and the people providing it.
Innovation serves people
Innovation serves people
We use cutting-edge technology and financial tools not because they're new, but because they make life better for families and caregivers.
We use cutting-edge technology and financial tools not because they're new, but because they make life better for families and caregivers.
Family matters
Family matters
We believe the strongest care relationships often exist within families, and we're proud to professionalize and support those natural bonds.
We believe the strongest care relationships often exist within families, and we're proud to professionalize and support those natural bonds.
Transparency and trust
Transparency and trust
Families trust us with their most precious relationships, and caregivers trust us with their financial futures. We earn that trust through complete transparency.
Families trust us with their most precious relationships, and caregivers trust us with their financial futures. We earn that trust through complete transparency.
Leadership team
Leadership team
Dr. Felicia Shaffer
Dr. Felicia Shaffer
CEO & Chief Revenue Cycle Officer
CEO & Chief Revenue Cycle Officer
Read Bio
Read Bio
Dawn Nieman, RN, BSN
Dawn Nieman, RN, BSN
Chief Nursing Officer & COO
Chief Nursing Officer & COO
Read Bio
Read Bio
Gavin Elliot
Gavin Elliot
Chief Legal Counsel
Chief Legal Counsel
Read Bio
Read Bio
Phillip Keller
Phillip Keller
Chief Financial Officer
Chief Financial Officer
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Read Bio
Laura Borrero
Laura Borrero
Sr. Biller- Revenue Currency Control
Sr. Biller- Revenue Currency Control
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Read Bio
Charles J. Meyer
Charles J. Meyer
Chief Compliance Officer
Chief Compliance Officer
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Read Bio
Elena Uttaro
Elena Uttaro
President
President
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Read Bio
Geographic expansion
Geographic expansion
Expansion planned to over 40 states by 2028. Our growth strategy prioritizes markets with strong Medicaid waiver programs and underserved populations.
Expansion planned to over 40 states by 2028. Our growth strategy prioritizes markets with strong Medicaid waiver programs and underserved populations.
Contact us
+1-800-395-9420
info@encorecare.org
info@encorecare.org
Mon-Fri, 8am -10pm ET
Mon-Fri, 8am -10pm ET
Your care is our commitment
Your care is our commitment
Your care is our commitment
Quick links
Quick links
Corporate
Corporate
© Copyright 2026. Encore Care. All Rights Reserved.
© Copyright 2026. Encore Care. All Rights Reserved.
© Copyright 2026. Encore Care. All Rights Reserved.