NON-EMERGENCY MEDICAL TRANSPORTATION

Never miss another appointment

Safe, reliable non-emergency medical transportation that gets you there comfortably and on time.

NON-EMERGENCY MEDICAL TRANSPORTATION

Never miss another appointment

Safe, reliable non-emergency medical transportation that gets you there comfortably and on time.

We go everywhere that matters

We go everywhere that matters

Reliable, comfortable medical transportation for every type of appointment. Door-to-door service that gets your loved one there safely and home again.

Reliable, comfortable medical transportation for every type of appointment. Door-to-door service that gets your loved one there safely and home again.

Doctor

Doctor

Reliable, comfortable medical transportation for every type of appointment.

Reliable, comfortable medical transportation for every type of appointment.

Outings

Outings

Reliable, comfortable medical transportation for every type of appointment.

Reliable, comfortable medical transportation for every type of appointment.

Shopping

Shopping

Reliable, comfortable medical transportation for every type of appointment.

Reliable, comfortable medical transportation for every type of appointment.

Short Trips

Short Trips

Reliable, comfortable medical transportation for every type of appointment.

Reliable, comfortable medical transportation for every type of appointment.

Our fleet fits every need

Our fleet fits every need

Our fleet fits every need

Standard vehicles for those who walk

Standard vehicles for those who walk

Wheelchair vans with ramps and tie-downs

Wheelchair vans with ramps and tie-downs

Stretcher transport when lying down is necessary

Stretcher transport when lying down is necessary

All vehicles are clean, comfortable, and climate-controlled

All vehicles are clean, comfortable, and climate-controlled

More than just drivers

More than just drivers

Help from door to door (not just curb to curb)

Help from door to door (not just curb to curb)

Help from door to door (not just curb to curb)

Assist with walkers and wheelchairs

Assist with walkers and wheelchairs

Assist with walkers and wheelchairs

Wait during appointments

Wait during appointments

Wait during appointments

Help carry items inside

Help carry items inside

Help carry items inside

Know your loved one by name

Know your loved one by name

Know your loved one by name

Always safe, knows what to do in case of emergency

Always safe, knows what to do in case of emergency

Always safe, knows what to do in case of emergency

How it works

How it works

Insurance coverage

Most transportation is covered by

Most transportation is covered by

Medicaid (NEMT benefit)

Medicare Advantage plans

Veterans benefits

Insurance coverage

Most transportation is covered by

Medicaid (NEMT benefit)

Medicare Advantage plans

Veterans benefits

Success Stories

Success Stories

Our most important measure of success is a satisfied happy customer

Our most important measure of success is a satisfied happy customer

Patricia Williams

Caregiver

"Career success until I joined Encore Care."

Ahmed Hassan

Patient

"The support from Encore Care makes even the toughest days worthwhile, knowing I'm building real estate equity."

Ahmed Hassan

Patient

"The support from Encore Care makes even the toughest days worthwhile, knowing I'm building real estate equity."

James Chen

Home Health Aide

"Encore Care treats me like a professional, not just hourly help."

James Chen

Home Health Aide

"Encore Care treats me like a professional, not just hourly help."

Maria Rodriguez

CNA

"Earning tokens alongside my wages finally makes caregiving a career I can build a future on."

Maria Rodriguez

CNA

"Earning tokens alongside my wages finally makes caregiving a career I can build a future on."

Destiny Johnson

Care Specialist

"Encore revolutionized my career - I'm not just caring for families, I'm securing my own family's future."

Destiny Johnson

Care Specialist

"Encore revolutionized my career - I'm not just caring for families, I'm securing my own family's future."

Patricia Williams

Caregiver

"Career success until I joined Encore Care."

Ahmed Hassan

Patient

"The support from Encore Care makes even the toughest days worthwhile, knowing I'm building real estate equity."

James Chen

Home Health Aide

"Encore Care treats me like a professional, not just hourly help."

Maria Rodriguez

CNA

"Earning tokens alongside my wages finally makes caregiving a career I can build a future on."

Destiny Johnson

Care Specialist

"Encore revolutionized my career - I'm not just caring for families, I'm securing my own family's future."

Powering safest transportation for our community

Powering safest transportation for our community

Frequently asked question

Frequently asked question

Have another question? Email us at info@encorecare.org

Have another question? Email us at info@encorecare.org

How far in advance do I need to schedule a ride?

We recommend calling at least 48 hours before your appointment. However, we can accommodate same-day requests for urgent medical needs.

How far in advance do I need to schedule a ride?

We recommend calling at least 48 hours before your appointment. However, we can accommodate same-day requests for urgent medical needs.

How far in advance do I need to schedule a ride?

We recommend calling at least 48 hours before your appointment. However, we can accommodate same-day requests for urgent medical needs.

How far in advance do I need to schedule a ride?

We recommend calling at least 48 hours before your appointment. However, we can accommodate same-day requests for urgent medical needs.

How far in advance do I need to schedule a ride?

We recommend calling at least 48 hours before your appointment. However, we can accommodate same-day requests for urgent medical needs.

How far in advance do I need to schedule a ride?

We recommend calling at least 48 hours before your appointment. However, we can accommodate same-day requests for urgent medical needs.

Is NEMT covered by insurance?

Yes, most transportation is covered by:

  • Medicaid (NEMT benefit)

  • Medicare Advantage plans

  • Many private insurance plans

  • Veterans benefits We handle all the insurance verification and billing paperwork for you.

Is NEMT covered by insurance?

Yes, most transportation is covered by:

  • Medicaid (NEMT benefit)

  • Medicare Advantage plans

  • Many private insurance plans

  • Veterans benefits We handle all the insurance verification and billing paperwork for you.

Is NEMT covered by insurance?

Yes, most transportation is covered by:

  • Medicaid (NEMT benefit)

  • Medicare Advantage plans

  • Many private insurance plans

  • Veterans benefits We handle all the insurance verification and billing paperwork for you.

Is NEMT covered by insurance?

Yes, most transportation is covered by:

  • Medicaid (NEMT benefit)

  • Medicare Advantage plans

  • Many private insurance plans

  • Veterans benefits We handle all the insurance verification and billing paperwork for you.

Is NEMT covered by insurance?

Yes, most transportation is covered by:

  • Medicaid (NEMT benefit)

  • Medicare Advantage plans

  • Many private insurance plans

  • Veterans benefits We handle all the insurance verification and billing paperwork for you.

Is NEMT covered by insurance?

Yes, most transportation is covered by:

  • Medicaid (NEMT benefit)

  • Medicare Advantage plans

  • Many private insurance plans

  • Veterans benefits We handle all the insurance verification and billing paperwork for you.

Will the driver help my loved one?

Absolutely. Our drivers provide door-through-door service (not just curb-to-curb). They will help your loved one from their door to the vehicle, assist with walkers and wheelchairs, wait during appointments if needed, and ensure they get safely back home.

Will the driver help my loved one?

Absolutely. Our drivers provide door-through-door service (not just curb-to-curb). They will help your loved one from their door to the vehicle, assist with walkers and wheelchairs, wait during appointments if needed, and ensure they get safely back home.

Will the driver help my loved one?

Absolutely. Our drivers provide door-through-door service (not just curb-to-curb). They will help your loved one from their door to the vehicle, assist with walkers and wheelchairs, wait during appointments if needed, and ensure they get safely back home.

Will the driver help my loved one?

Absolutely. Our drivers provide door-through-door service (not just curb-to-curb). They will help your loved one from their door to the vehicle, assist with walkers and wheelchairs, wait during appointments if needed, and ensure they get safely back home.

Will the driver help my loved one?

Absolutely. Our drivers provide door-through-door service (not just curb-to-curb). They will help your loved one from their door to the vehicle, assist with walkers and wheelchairs, wait during appointments if needed, and ensure they get safely back home.

Will the driver help my loved one?

Absolutely. Our drivers provide door-through-door service (not just curb-to-curb). They will help your loved one from their door to the vehicle, assist with walkers and wheelchairs, wait during appointments if needed, and ensure they get safely back home.

How does the scheduling process work?

Simple 4-step process:

  1. Call us at least 48 hours ahead

  2. We verify insurance and schedule pickup

  3. Driver calls 30 minutes before arrival

  4. You receive confirmation when they're home safe

How does the scheduling process work?

Simple 4-step process:

  1. Call us at least 48 hours ahead

  2. We verify insurance and schedule pickup

  3. Driver calls 30 minutes before arrival

  4. You receive confirmation when they're home safe

How does the scheduling process work?

Simple 4-step process:

  1. Call us at least 48 hours ahead

  2. We verify insurance and schedule pickup

  3. Driver calls 30 minutes before arrival

  4. You receive confirmation when they're home safe

How does the scheduling process work?

Simple 4-step process:

  1. Call us at least 48 hours ahead

  2. We verify insurance and schedule pickup

  3. Driver calls 30 minutes before arrival

  4. You receive confirmation when they're home safe

How does the scheduling process work?

Simple 4-step process:

  1. Call us at least 48 hours ahead

  2. We verify insurance and schedule pickup

  3. Driver calls 30 minutes before arrival

  4. You receive confirmation when they're home safe

How does the scheduling process work?

Simple 4-step process:

  1. Call us at least 48 hours ahead

  2. We verify insurance and schedule pickup

  3. Driver calls 30 minutes before arrival

  4. You receive confirmation when they're home safe

Can a family member or caregiver ride along?

Yes, we can accommodate a companion at no extra charge when medically necessary or for support.

Can a family member or caregiver ride along?

Yes, we can accommodate a companion at no extra charge when medically necessary or for support.

Can a family member or caregiver ride along?

Yes, we can accommodate a companion at no extra charge when medically necessary or for support.

Can a family member or caregiver ride along?

Yes, we can accommodate a companion at no extra charge when medically necessary or for support.

Can a family member or caregiver ride along?

Yes, we can accommodate a companion at no extra charge when medically necessary or for support.

Can a family member or caregiver ride along?

Yes, we can accommodate a companion at no extra charge when medically necessary or for support.

Do you provide transportation to Adult Day Centers?

Yes! We provide daily transportation to our Adult Day Centers for all enrolled community members. This includes door-to-door pickup and return service.

Do you provide transportation to Adult Day Centers?

Yes! We provide daily transportation to our Adult Day Centers for all enrolled community members. This includes door-to-door pickup and return service.

Do you provide transportation to Adult Day Centers?

Yes! We provide daily transportation to our Adult Day Centers for all enrolled community members. This includes door-to-door pickup and return service.

Do you provide transportation to Adult Day Centers?

Yes! We provide daily transportation to our Adult Day Centers for all enrolled community members. This includes door-to-door pickup and return service.

Do you provide transportation to Adult Day Centers?

Yes! We provide daily transportation to our Adult Day Centers for all enrolled community members. This includes door-to-door pickup and return service.

Do you provide transportation to Adult Day Centers?

Yes! We provide daily transportation to our Adult Day Centers for all enrolled community members. This includes door-to-door pickup and return service.

Person centered planning

Person centered planning

Transportation that is tailored to your needs and follows all safety requirements.

Transportation that is tailored to your needs and follows all safety requirements.

© Copyright 2026. Encore Care. All Rights Reserved.

© Copyright 2026. Encore Care. All Rights Reserved.

© Copyright 2026. Encore Care. All Rights Reserved.